MICROTECH INTERACTIVE is an integrated International Contact Center providing call center customer services by combining best available technology, processes and people.
Microtech Interactive’s mission is to provide high-end call center customer services through our Contact Center. Our Inbound and Outbound Call Center in India is in a unique position to provide our clients with the best e-CRM call center services round the globe by utilizing one to one experience across every point of the customer relationship lifecycle. Our Inbound Call Center Services include direct marketing, telesales, customer services, surveys, etc. Our call Center in India provide solutions to our International Clients wherever they have their customers. Our Call Centers seek ways to improve inbound service quality while reducing costs for our clients through disciplined management techniques such as regular monitoring and measurement of agent’s performance.
In-depth employee training on specific clients programs as well as on industry standard practices along with continuous technological improvement is one of our prime objectives as outbound call center.
Microtech Interactive has a wide experience in outbound and inbound processes. Our Call Center has handled various product campaigns in the area of customer products and services. Microtech Interactive, the call center at Kalyan near Mumbai, has extensive experience in handling multiple campaigns simultaneously.
Microtech Interactive is that customer service call center that aims to become your strategic partner by improvising our call center inbound services to support our global service commitments. Microtech Interactive is an efficient outbound and inbound call center and a business partner that can help you to know and manage your customers in the most efficient, productive and friendly way.